Our Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.  It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable) for example:

• Items with obvious signs of use
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

Replacement Items

We only replace items if they are defective or damaged. If you need a replacement, please get in touch with us via our Contact form. Upon reviewing your item we will send you a replacement, a notification of shipping, and a tracking number.

Sale Items

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges

If you need to exchange an item for the same item, please get in touch with us via our Contact form. Include the reason for your exchange, i.e.. wrong size or/and wrong color, and the item you want in return.

Upon reviewing your submission, we will email you a mailing label with a RMA# to use for returning your exchanged item. This label has been prepaid; however, the cost is deducted from your refund. You are responsible for the cost of shipping the return item. The email will include a tracking number for you to know when we received your return.